The rms AI Suite is used wherever people need quick orientation, reliable information and clear responsibilities - internally for employees and externally for clients, relatives and those seeking advice. It combines specialist knowledge, guidelines, services and processes into a central, comprehensible layer of knowledge and dialog - secure, understandable and practical.
Digital intelligence for people and organizations
The rms AI Suite supports social enterprises in making knowledge, processes and structures intelligently usable - for employees, specialists, managers and for people looking for guidance, help and suitable offers.
Whether specialist concepts, internal guidelines, operational processes or information for clients, relatives and partners: the AI Suite combines existing knowledge with modern AI - securely, comprehensibly and practically.
As a modular platform, the rms AI Suite provides context-related, comprehensible answers from your own knowledge base - integrated into existing systems or as an intelligent search and dialog solution for internal and external use cases. This allows users to find the right offers, responsibilities and information more quickly - without long searches or unnecessary hurdles.
Digital added value for social organizations
🤝 Making knowledge available where people work, help and seek support
🧭 Orientation for clients, relatives & people seeking advice
📚 Concepts, services & guidelines can be found in an understandable and structured way
🧠 RAG technology based on tested, proprietary content
🔐 Data protection & control: EU hosting, on-premise or hybrid
The reality in social organizations
Social organizations work with complex knowledge, many target groups and high demands. Information must be available to employees and those seeking advice quickly, comprehensibly and reliably.
At the same time, content is distributed across many systems, is often difficult to find and is heavily dependent on individuals.
The result:
More search effort, uncertainty in advice and decisions - and long distances for those seeking advice to find the right service.
Digital relief for social organizations
The rms AI Suite makes knowledge usable where people advise and help. It bundles existing content into a central AI-supported knowledge and dialog layer - comprehensible, secure and without new silos. This is how the rms AI Suite works in everyday working life:
| Product function | Concrete relief effect |
|---|---|
| 🔍 AI search & dialog (RAG) | Immediate answers to technical, process and quotation questions |
| 🧠 Central knowledge layer | Standardized information - independent of person & location |
| 🧭 Context logic for offers & responsibilities | Clear orientation: right offer, right place |
| 🔗 Document & process linking | Fewer queries, less duplication of work |
| 👩💼 Internal assistance for specialists | Quick security for guidelines & procedures |
| 📚 Knowledge retention | Experience knowledge is retained |
| 🧩 Modular structure | Scalable from small institutions to large organizations |
| 🔒 Zero training & data sovereignty | GDPR-compliant, full control over your data |
In a nutshell: The rms AI Suite combines documents, knowledge and processes into a central AI knowledge layer - for quick answers, clear orientation and noticeable relief in everyday work.
🤝 Advice & client orientation
Support with questions about services, benefits, responsibilities and next steps - comprehensible, low-threshold and consistent.
Examples:
What help is right for my situation?
Where do I make an application?
Who is responsible?
👩⚕️ Specialists & employee support
Quick access to internal expertise, concepts, guidelines and processes - directly in your day-to-day work.
Examples:
Queries about procedures, services or internal guidelines
Security when making decisions
Relief for experienced colleagues
📚 Central knowledge management
Bundling of documents, concepts, guidelines and empirical knowledge from different systems - centrally accessible and up-to-date.
Examples
Quality management
Concepts & mission statements
Professional standards
🧭 Orientation for people seeking advice & relatives
External information offerings become clear, findable and interactive - without long searches or barriers.
Examples:
Offer finder
Frequently asked questions
Access to support & advice
🏫 Training, induction & qualification
New employees find their way around more quickly, knowledge remains available - regardless of people or locations.
Examples:
Onboarding
Training content
Practical knowledge from everyday life
📑 Guidelines, specifications & quality assurance
Safe use of binding content - traceable, clear and controlled.
Examples:
Internal specifications
Data protection & compliance
Documentation standards
Security & data sovereignty
The rms AI Suite is designed for regulated and socially responsible environments. Your data remains under your control at all times - technically, organizationally and legally.
🔐 Full data sovereignty. You decide what content is used - and for what purpose.
🌍 Flexible, controlled operation. EU hosting, private cloud or on-premise - to suit your requirements.
🚫 Zero training. No use of your data for external or public AI models.
🛡️ GDPR-compliant & auditable . Traceable access, transparent data flows, audit-proof processes.
👉 Secure. Controlled. Responsible.
FAQ - Frequently asked questions about the rms AI Suite for social organizations
What is the rms AI Suite for social organizations?
The rms AI Suite is an AI-supported knowledge and dialogue platform that makes existing content from social organizations intelligently accessible - for employees, professionals, advice seekers, clients and relatives.
What can the AI Suite be used for in the social sector?
Typical fields of application are internal knowledge provision, support in counseling and everyday life, orientation for those seeking advice, finding offers and responsibilities as well as the structured use of guidelines, concepts and documents.
How does the AI Suite specifically help advice seekers and clients?
The AI Suite enables users to find suitable offers, contact persons and next steps more quickly - clearly formulated, without long searches or complicated navigation.
Does the AI Suite replace employees or consulting?
No. The rms AI Suite is a supportive tool. It relieves employees of search and routine questions and creates more time for personal advice and working with people.
How does the AI work technically (RAG)?
The AI Suite uses Retrieval Augmented Generation (RAG). This means that answers are generated exclusively from your own, verified knowledge base - no free hallucinations, no external training data.
Is our data secure and GDPR-compliant?
Yes, the rms AI Suite is fully GDPR-compliant. Your data remains under your control. There is no training of external AI models with your content (zero training).
Where is the AI Suite operated?
Depending on requirements, operation is possible as:
EU hosting (rms Cloud)
Private cloud (EU region)
On-premise
Hybrid setup
Tailored to your data protection and compliance requirements.
Can the AI Suite be integrated into existing systems?
Yes, the AI Suite can be integrated into websites, intranets, portals, specialist applications or collaboration tools - without replacing existing systems.
Is the AI Suite also suitable for smaller organizations?
Yes, the solution is modular and scalable - from individual use cases to organization-wide rollouts.
AI that really understands?
The rms AI Suite was developed for critical infrastructures and complex systems. It makes company knowledge securely usable - modular, controlled and integrated into your existing system landscape. Your data remains protected. Your processes become more efficient, more stable and more transparent.
📩 Get to know the AI Suite in action. We would be happy to show you in an individual demo how the rms AI Suite creates concrete added value - from network operation and maintenance to regulatory requirements.
