Features that turn data into real intelligence.

The rms AI Suite understands context, uses your knowledge base and makes company knowledge immediately usable - precisely, securely and under your full control.

✅ Context-based answers instead of classic hit lists
✅ RAG + re-ranking for maximum precision
✅ Scalable from team to corporate group
✅ GDPR-compliant & compliance-ready
✅ Seamless integration into your system landscape

Discover the features that make corporate knowledge truly usable

🧠 Intelligence & personalization

The rms AI Suite does not provide standard answers, but context-related results from your knowledge base. Intelligent control, personalization and deep context analysis create a new quality of interaction.

Understandcontext. Prioritize relevance. Personalize answers in a targeted manner.

📊 Reranking model for precise answers

The AI Suite dynamically prioritizes content according to relevance, context and query intention.
This means that the best information is delivered first - not just the most obvious hits.

Added value: higher response quality, fewer misinterpretations, faster orientation.

👤 Personalized recommendations

Answers can be specifically adapted to roles, user groups or use cases.
Whether service, sales, editorial or internal teams - every target group receives relevant content.

Added value: higher acceptance, better decisions, fewer queries.

📄 Individual prompt templates

Define your own response logic, tonalities and structures - to suit your company.
The AI Suite follows clear, controlled guidelines instead of generic AI responses.

Added value: consistent results, corporate language-compliant, controllable.

💬 Communication in simple language

Complex content is automatically summarized in an understandable way - even for non-specialist users.
Ideal for knowledge transfer, internal communication and support scenarios.

Added value: less explanation required, greater usability of specialist knowledge.

🌐 Multilingualism

The AI Suite supports multilingual content and queries - without separate data storage.
knowledge can be found and used across languages.

Added value: international teams, global portals, consistent information base.

Integrations & system connection

Seamlessly connected - with your systems, data and processes.

The rms AI Suite is not an isolated tool, but part of your system landscape. It integrates seamlessly into existing applications, accesses your knowledge sources directly and supports your processes exactly where they take place.

🔧 Flexible API integration into existing systems

The rms AI Suite has a powerful, documented API and can be seamlessly integrated into almost any system environment - both read and write.

Whether CMS, intranet, specialist application or customer portal: the AI works directly on your existing data and processes.

Added value: live access to company knowledge, automated processes and context-based answers - directly from your systems, without media disruptions.

📁 Direct connection to your knowledge sources

The rms AI Suite accesses your existing content and knowledge platforms in a targeted and controlled manner - without data copies or media disruptions. Whether CMS, intranet or internal databases: knowledge stays where it is created and is made usable in context.

Added value: a central, uniform knowledge base - up-to-date, consistent and without duplicate data storage.

🛣️ Customized data pipelines for maximum relevance

The rms AI Suite does not process your data unfiltered, but via individually configured data pipelines. Content is selectively recorded, prioritized and weighted based on rules - precisely tailored to your terms, structures and technical priorities. Updates are automated and controlled.

Added value: Highest response quality through specifically curated, always up-to-date data streams.

🌐 Multichannel integration

The rms AI Suite can be seamlessly integrated into different front ends and communication channels. Regardless of whether it is a website, intranet, customer portal or collaboration tools such as Microsoft Teams or Slack - the underlying logic, knowledge base and governance remain centralized and consistent.

Added value: A central AI with consistent answers across all touchpoints.

🎨 Fully customizable UI integration (white label)

The rms AI Suite fully adapts to your corporate design and UX specifications. Optics, interaction logic and integration can be flexibly designed - from white label branding to your own components and individual widgets. This makes the AI Bot an integral part of your digital interface, not an extraneous add-on.

Added value: Seamless integration into existing interfaces and a consistent user experience in your own brand presence.

🔐 Security & compliance

Maximum control. No compromises. Full transparency.

The rms. AI Suite was developed from the ground up for secure use in professional corporate environments. Data protection, information security and compliance are not downstream functions, but an integral part of the system architecture.

Whether sensitive data, critical business processes or regulated industries - all components of the AI Suite are designed to protect data, clearly control access and make processes traceable at all times.

The following functions form the basis for uncompromising security and compliance standards:

🚫 No disclosure & no training with customer data

The rms. AI Suite uses your data exclusively to respond to your inquiries.
No data is passed on to third parties and no training of external or public AI models with your content takes place.

Your data remains completely within your sphere of influence - technically and organizationally secure.

Result: Full data sovereignty without hidden use or loss of control.

🇪🇺 EU hosting & GDPR compliance

The AI Suite can be operated entirely in EU data centers, private cloud environments or on-premise. All components are designed to be GDPR-compliant - including order processing, data location and access control.

Compliance is not an add-on, but standard.

The result: legally compliant AI use even in sensitive and regulated environments.

🔑 Access control & authorization management

Access to content, functions and data can be controlled granularly - tailored to roles, user groups or organizational units. The bot only responds to what a user is allowed to see.

In this way, existing authorization logic is consistently continued at AI level.

The result: secure use without data leaks or unwanted release of information.

📋 Logging & audit trails

All relevant interactions, accesses and system events can be fully logged.
This means that it is always possible to trace who accessed which data and when.

Ideal for audits, internal audits and compliance verification.

The result: transparency and traceability at enterprise level.

🗑️ Data processing & deletion concepts

The AI Suite supports clearly defined rules for data processing, retention and deletion.
content can be removed on a time-controlled, rule-based or manual basis - tailored to your internal requirements.

No shadow copies, no uncontrolled data storage.

Result: Controlled data lifecycle in accordance with data protection and compliance requirements.

🧠 Controlled model usage & AI safety

The selection and use of AI models is controlled and transparent.
Prompt handling, context scope and model access are technically limited and controllable.

This keeps the AI predictable, secure and under your control.

Result: powerful AI without black box risks.

🗄️ Hosting & Infrastructure

Flexible. Scalable. Under your control.

The rms. AI Suite adapts to your requirements not only professionally, but also technically. Depending on the security level, compliance requirements and IT strategy, it can be operated flexibly in different infrastructure models - always controlled, high-performance and future-proof.

Whether EU cloud, private cloud or on-premise: you decide where your AI runs, how it scales and who retains control.

These hosting and infrastructure options enable maximum flexibility with full data sovereignty:

☁️ Hosting in the rms. Cloud (EU)

The rms. AI Suite is operated in certified EU data centers - GDPR-compliant and fully managed. Ideal for companies that want to get started quickly without sacrificing security or control.

Result: Fast operation with clear data allocation and minimal operating costs.

🌥️ Private Cloud (Azure / AWS / GCP - EU Region)

Operation of the AI Suite in your own cloud environment within the EU. Existing security, network and monitoring concepts can be fully integrated.

Result: Full cloud flexibility with maximum control over infrastructure and access.

🏢 On-premise hosting

Installation and operation of the AI Suite entirely within your own data centers. Particularly suitable for highly regulated industries or critical infrastructures.

Result: Maximum data sovereignty without external dependencies.

🔄 Hybrid setups

Combination of on-premise and cloud components - tailored to security zones, data types or workloads. This allows sensitive data to be kept locally and compute-intensive processes to be flexibly outsourced.

The result: an optimum balance between security, performance and scalability.

⚡ Scalability & performance

The architecture of the AI Suite is designed for high loads and growing user numbers. Resources can be adapted dynamically - from small teams to group-wide rollouts.

The result: stable response times and reliable performance even with high usage.

🧩 Dedicated instances & environments

Fully dedicated environments can be provided on request - separated by customer, project or use case. Ideal for sensitive applications, tests, staging setups or multi-client scenarios.

The result: clear separation, greater security and individual control options.

📊 Management & control

Full control. Clear transparency. Under control at all times.

The rms. AI Suite is not a black box system, but a precisely controllable corporate platform. You retain control over content, usage, performance and further development at all times - traceable, audit-proof and scalable.

Whether operation, optimization or governance: all central functions can be specifically configured, monitored and adapted to suit your organizational and strategic requirements.

These management and control functions give you full operational and strategic control:

👥 Roles & rights management

Access and functions can be controlled with fine granularity - tailored to roles, teams and responsibilities. This means that each user only sees what is relevant and permitted for them.

The result: clear responsibilities, secure use and controlled access.

📊 Monitoring & System Health

The status of the AI Suite is continuously monitored - from response times and utilization to system availability. Anomalies can be detected at an early stage and rectified in a targeted manner.

The result: stable operation and high availability in day-to-day business.

📈 Analytics & usage analysis

Transparent insights into usage, inquiries, topics and interactions. You can see which content is used, where added value is created and where there is potential for optimization.

Result: Data-supported decisions instead of gut feeling.

🧩 Feature & function control

AI Suite functions, modules and capabilities can be specifically activated or deactivated. This means that the AI always remains as complex as your use case requires.

Result: focused use without unnecessary functions.

🗂️ Content & prompt management

Prompts, response logic and content can be centrally managed, versioned and adapted. This ensures that the quality of the answers remains consistent - even with increasing use.

Result: Controlled further development with consistent answer quality.

🔁 Update & version control

Changes, updates and enhancements are controlled and traceable. New functions can be tested, released and rolled out step by step.

The result: planning security and stability with continuous further development.

📈 Scaling & performance

Designed for growth - built for speed.

The rms. AI Suite is designed from the ground up for high loads, growing user numbers and business-critical applications. Whether pilot project, company-wide rollout or international deployment: the architecture scales flexibly with your requirements - without compromising stability or response quality.

Even with increasing data volumes, complex queries or parallel use, the system remains fast, reliable and controllable.

These features ensure maximum performance at any workload:

🚀 Automatic scaling (horizontal & vertical)

The infrastructure adapts dynamically to peak loads and user numbers - automatically and in line with demand. Resources are provided exactly where they are needed.

The result: stable performance - even when usage fluctuates greatly.

⚡ Optimized response times

Thanks to high-performance indexing, caching mechanisms and efficient query processing, the AI Suite delivers answers in real time. Even complex queries remain fast and precise.

The result: short waiting times and high user satisfaction.

🧠 Performance optimization through intelligent context control

Only relevant content and contexts are processed - instead of unnecessary amounts of data. This keeps the response logic efficient, even with large knowledge bases.

The result: high precision with an optimal system load.

🌍 Global provision

The AI Suite can be rolled out internationally - with regional deployments and optimized delivery. Ideal for global organizations and distributed teams.

Result: consistent performance worldwide.

🔄 High availability & reliability

Redundant system architectures and stable operating models ensure reliable availability. Even maintenance or partial failures do not affect operations.

The result: reliable AI - even for business-critical applications.

🎯 Use cases & areas of application

One AI suite. Many use cases. Endless possibilities.

The rms. AI Suite is not a rigid product, but a modular AI platform for a wide variety of scenarios - internal and external, professional and technical. It adapts flexibly to processes, target groups and system landscapes and provides added value wherever knowledge needs to be available quickly, precisely and securely.

These typical areas of application show how versatile the AI Suite can be:

🧭 Product advisor

The AI Suite supports users in selecting complex products and solutions - contextually, comprehensibly and individually. Product data, documentation and decision-making logic are intelligently combined.

The result: better decisions, shorter sales cycles, less consulting effort.

🔍 Intelligent search

Instead of traditional hit lists, the AI Suite provides concrete answers from websites, intranets and documents. Even complex questions are summarized in a comprehensible way.

The result: fast access to relevant knowledge - without searching, without detours.

💬 Customer support & service automation

The AI Suite automates the response to recurring inquiries and supports self-service scenarios. Complex cases can be handed over to service teams in a structured manner.

Result: faster response times, lower support costs, higher customer satisfaction.

🏢 Internal knowledge management

Company knowledge can be used centrally - across departments, systems and documents. The AI Suite accesses approved content such as guidelines, processes and internal documentation.

The result: fewer queries, more efficient collaboration, consistent knowledge.

🎓 Learning & Training

The AI Suite supports onboarding, training and further education - interactively and in line with requirements. Employees receive exactly the information they need in the respective context.

The result: faster induction and sustainable knowledge transfer.

📚 Technical documentation & manuals

Complex technical content is presented in an understandable way - directly from existing documentation. Questions are answered without users having to spend a long time searching through manuals.

Result: Higher usage of technical content and less support effort.


 

🧠 AI assistance for specialist departments

Whether HR, sales, IT or marketing: the AI Suite supports specialist departments with context-related information and answers. Always role-based, traceable and controlled.

The result: more productive specialist departments without media disruptions.

🌍 Multilingual & global rollouts

The AI Suite supports multiple languages and international organizations - without duplicate data maintenance. Knowledge can be used across languages and locations.

The result: a standardized information base for global teams.

Ready for secure AI in the company?

Get to know the rms. AI Suite in a personal demo - customized to your infrastructure, your security requirements and your data. Without risk. Without data transfer. 100% GDPR compliant.

Request a demo