Maximum flexibility, zero risk: how to securely integrate AI chatbots into your IT infrastructure

The introduction of artificial intelligence in companies often fails not because of "if", but because of "how". In particular, when it comes to chatbots that process customer or employee data, the alarm bells are ringing for IT managers and data protection officers. The fear of GDPR breaches or security gaps is great - and justified.

Many AI solutions on the market offer an "eat or die" mentality: one cloud, one location, no discussion. We believe this is the wrong approach.

With us, your IT strategy doesn't have to adapt to AI. Our AI adapts to your strategy.

Security is not a one-way street
We understand that every company has different compliance requirements and infrastructures. A start-up has different needs than a bank or a public authority. That's why we offer flexible hosting models with uncompromising security for our AI chatbot.

No matter which option you choose: We take care of the security so that you can focus on the added value of AI. Here are your four options for a perfect setup:

1. RMS Cloud (The Carefree Standard)
For companies looking for quick implementation without in-house maintenance, but who don't want to compromise on data protection.

  • The setup: The chatbot runs entirely on our optimized infrastructure.
  • The security factor: All data is hosted exclusively in the EU. We guarantee full GDPR compliance, AV contracts in accordance with German standards and maximum reliability.

Ideal for: SMEs and companies looking for "plug & play" with legal security.

2. private cloud (your environment, our technology)
Do you already rely on large cloud providers and want to bundle your AI infrastructure there? No problem.

  • The setup: We deploy the chatbot in your dedicated private cloud environment on Azure, AWS or the Google Cloud Platform (GCP).
  • The security factor: We use strictly isolated EU regions (e.g. Frankfurt). You retain sovereignty over access controls and network security while we maintain the application.

Ideal for: Corporations with an existing cloud strategy and compliance requirements that dictate hyperscalers.

3. on-premise (The Fortress)
For industries where data must never leave the premises.

  • The setup: The chatbot is installed directly on your own server or in your certified data center.
  • The security factor: Maximum control. The data remains physically with you. On request, operation is even possible in completely isolated networks (air-gapped), depending on the model size.

Ideal for: Banks, insurance companies, healthcare and public authorities with the strictest security requirements.

4. hybrid setups (the best of both worlds)
Do you want to use the computing power of the cloud but keep sensitive customer data locally?

  • The setup: Logical processing (the "brain" of the bot) runs in the cloud, while sensitive databases and customer information remain local.
  • The security factor: we use intelligent interfaces and data masking to ensure that no personally identifiable information (PII) is permanently stored in the cloud.

Ideal for: Companies with large amounts of data that need cloud scalability but won't compromise on data protection.

Conclusion: Your IT sets the tone
The question is no longer whether you can operate an AI chatbot securely, but which model suits you best. We make sure that "innovation" and "data protection" are no longer opposites.