More than a chatbot. Real AI intelligence. Our AI chatbot.
The rms. AI chatbot is based on a modular RAG architecture with vector databases, semantic retrieval and intelligent re-ranking - for maximum precision and contextual understanding. It uses only your approved data sources, without model training and without uncontrolled data outflow.
GDPR-compliant operation either in the EU cloud, private cloud or completely on-premise - including air-gap scenarios and self-hosting with models such as Llama, Mistral or Phi-3.
Maximum control over data, models, access and inference.
✓ 100% GDPR-compliant (EU hosting / on-premise possible), ✓ No training with customer data (zero training), ✓ RAG + reranking for maximum precision, ✓ Full control over data/models/access, ✓ Scalable from team to group, ✓ Integration into your existing system landscape
‘The rms AI chatbot makes the content on our website much more accessible. Users can find the information they are looking for more quickly because the chatbot understands our product and service content directly and responds accurately. We were particularly impressed by how quickly the chatbot grasps our product knowledge and provides it reliably.’
Anna Gruner Head of Growth @ Solarize | SaaS for billing innovative electricity productsLive demo AI chatbot: RAG, vectors and GDPR explained
We were guests on the Online Marketing in the Morning podcast and presented our AI bot solution. In the interview, we show how companies can use chatbots on their website in a GDPR-compliant and practical way - from RAG technology and vector databases to real use cases.
Why rms. AI Chatbot?
Many chatbots are rule-based, superficial or insecure. The rms. AI chatbot was developed for demanding corporate environments.
What makes us different:
✓ RAG + reranking for maximum precision
✓ Integration into your existing system landscape
✓ 100% GDPR-compliant (EU hosting / on-premise possible)
✓ No training with customer data (zero training)
✓ Full control over data, models and access
✓ Scalable from team to group
In short:
Not a standard solution. Enterprise AI for critical processes. Real AI intelligence.
Where the rms. AI chatbot makes an impact - typical application scenarios
Whether intelligent search, automated advice or knowledge management: the rms. AI chatbot is not a rigid tool, but a powerful, adaptive assistant. It integrates seamlessly into your processes, understands correlations and supports teams in working faster, more precisely and more scalably - across departments, languages and locations.
Below you will find typical application scenarios - individually customizable and expandable as required.
🧭 Product advisor (AI Product Advisor)
What it makes possible:
The rms. AI Bot acts as an interactive, intelligent product advisor.
Instead of rigid filters, it guides users to the right product in a dialog-based, context-related and understandable way.
Product recommendation based on specific requirements
Comparison of alternatives & variants
Explanation of technical specifications in simple language
Guided decision-making process instead of a pure product search
Benefit:
Find the optimum solution faster - even with complex product portfolios.
🔍 Intelligent search (Smart Search)
What it enables:
The rms. AI Bot replaces classic search functions with a context-based, conversational search.
Semantic understanding instead of keyword logic
Recognition of intention, synonyms & contexts
Reranking for maximum relevance
Access to structured & unstructured data
Benefits:
No more endless hit lists - only relevant answers.
💬 Customer support & service automation
What it makes possible:
The bot answers customer questions based on your own content - around the clock, consistently and in a targeted manner.
Technical support
Product information
FAQs & instructions
Escalation to service teams
Benefit:
Relieves the burden on support and provides faster, better customer responses.
🏢 Internal knowledge management
What it makes possible:
Employees have quick and targeted access to internal knowledge - regardless of department or location.
Guidelines & processes
Training documents
Project knowledge
Onboarding materials
Benefits:
No more searching - knowledge is directly available.
🎓 Learning & Training
What it enables:
Interactive knowledge transfer, tailored to the role, level and learning objectives.
Trainings & certifications
Product training
Onboarding of new employees
Knowledge checks & repetitions
Benefits:
Sustainable knowledge transfer instead of static documents.
📚 Technical documentation & manuals
What it makes possible:
Complex content becomes dialog-capable, understandable and accessible at any time.
Handbooks & manuals
Maintenance instructions
Product data sheets
Standards & specifications
Benefits:
Quick access to critical specialist knowledge.
🧠 AI assistance for specialist departments
What it makes possible:
Targeted support for marketing, HR, IT, sales or purchasing - based on your own knowledge.
Copywriting & concepts
Data & analysis support
Strategy & idea generation
Decision support
Benefits:
More efficiency and quality in all departments.
🌍 Multilingual & global rollouts
What it enables:
Central knowledge base, available worldwide - with local language, terminology and context.
International teams
Global brands
Regional adaptations
Local market and legal requirements
Benefits:
One system - globally scalable.
Ready for our AI chatbot?
The rms. AI ChatBot combines innovation with responsibility - for a new generation of secure, intelligent and efficient solutions.
📩 Feel free to contact us for an individual demo or a personal consultation. Together, we will examine how the rms. AI Bot can also be used in your environment.
