The rms AI Suite is used wherever complex knowledge needs to be available quickly, securely and comprehensibly - in operations, maintenance, customer service and regulatory processes.
AI for Energy & Utilities - when critical infrastructure meets intelligence
The rms AI Suite makes complex corporate knowledge in energy and utility companies efficiently usable - from grids and systems to regulatory requirements and operational and customer information.
Our modular AI solutions deliver precise, comprehensible answers from defined knowledge sources - integrated into existing systems or as AI search and chat modules.
⚡ Technical asset & network data intelligently available
🛠️ Support for operation, maintenance & fault clearance
📑 Regulatory requirements can be used safely & comprehensibly
📚 RAG technology with your own knowledge base
🔒 Secure operation: EU hosting, on-premise or hybrid
The reality in the energy & utilities sector
Energy suppliers, grid operators and municipal utilities work in a highly complex, critical environment. Technical assets, regulatory requirements and operational knowledge must be available at all times - often across many systems.
Complexity in everyday life
Electricity, gas, water and heating networks with thousands of assets, legal texts, regulations and technical standards
Maintenance logs, fault reports, operating instructions
Documentation on renewable systems (PV, wind, storage)
SCADA, GIS, ERP and ticket systems
Increasing regulatory requirements
Where the knowledge lies today
Distributed across many systems and departments, often in PDFs, databases, logs and tickets
Not centrally searchable and often heavily dependent on expert knowledge
The consequence: longer response times, inefficient maintenance, loss of knowledge and rising operating costs - despite digitalization.
⚡ Mains operation & interference suppression
Quick access to operating instructions, circuit diagrams and fault logs
Support for control centers and field service during fault diagnosis
Context-related answers on systems, locations and processes
👉 Result: shorter response times & less downtime
🛠️ Service & maintenance
Access to maintenance plans, inspection intervals and technical documentation
Support for new employees without years of experience
Reduction in queries and search times
👉 Result: more efficient maintenance & less dependence on individual knowledge
📑 Regulation & compliance
Quick answers to laws, ordinances and technical regulations
Comprehensible sources instead of interpretation
Support for audits, inspections and internal queries
👉 Result: greater compliance security & less risk
👥 Customer service & internal inquiries
Standardized, verified answers to frequently asked questions
Relief for specialist departments and service hotlines
Multilingual use possible
👉 Result: better service quality with less effort
🧠 Central knowledge management
Consolidation of knowledge from PDFs, databases, ticket systems
Standardized knowledge base for various AI modules
Use as AI search, chat or integrated into existing portals
👉 Result: company knowledge becomes truly usable for the first time
Your benefits with the rms AI Suite
Faster response times
in the event of faults, queries and operational decisions
Reduced effort
for maintenance, documentation and internal coordination
Better knowledge transfer
between teams, locations and departments
Targeted relief
of experts, control centers and service units
More transparency
on assets, processes and regulatory requirements
Scalable
for large network areas, organizations and modular deployment scenarios
Security & data sovereignty
The rms AI Suite is designed for use in regulated and critical infrastructures. Your data remains under your control at all times - technically, organizationally and legally.
🔒 Full data sovereignty: your infrastructure, network and operating data remain completely within your sphere of influence.
🌍 Flexible operation: EU hosting, private cloud or on-premise - in line with your compliance requirements.
🚫 Zero training: No use of your data for training external or public models.
🛡️ GDPR-compliant & auditable: Traceable data flows, clear access logic and audit-proof processes.
FAQ
What is an AI suite for energy suppliers?
A modular platform that enables AI-powered knowledge utilization, search, chat & process automation for energy and utility companies.
How does RAG work in the AI Suite?
RAG combines a search layer with generative AI to deliver precise, contextualized answers from defined business data.
Is the AI Suite GDPR-compliant?
Yes - operation in EU hosting, on-premise or hybrid possible with auditable GDPR processes.
AI that really understands energy suppliers?
The rms AI Suite was developed for critical infrastructures and complex supply systems. It makes company knowledge securely usable - modular, controlled and integrated into your existing system landscape. Your data remains protected. Your processes become more efficient, more stable and more transparent.
📩 Get to know the AI Suite in action. We would be happy to show you in an individual demo how the rms AI Suite can create concrete added value in your energy or supply environment - from grid operation and maintenance to regulatory requirements.
