The rms. AI Suite integrates into your system landscape - from website to intranet, from DMS to CRM. Via API, webhooks or connector. Without media disruptions.
✅ REST API & webhooks
✅ Website, intranet & app integration
✅ Connectors for knowledge sources (e.g. SharePoint, Confluence)
✅ SSO/roles & rights possible
✅ EU hosting, private cloud or on-premise
Many AI tools remain isolated solutions. The rms. AI Suite is built for productive system landscapes: you integrate AI products exactly where work happens - and keep data flows, authorizations and operations under control.
One platform - multiple modules. Same knowledge base, different output channels.
AI Search or Chat as a widget, page element or embedded component - responsive, brandable, multilingual.
Suitable for: Marketing, product pages, self-service, help center.
Use AI Search/Chat in your own UIs and workflows. Start queries programmatically, process responses and control knowledge sources automatically.
Examples
Send queries & receive responses including sources
Connect your own UI (React/Vue/Angular)
Synchronize/update knowledge sources
Respond to interactions in real time - e.g. for tickets, logs, alerts or CRM handovers.
Examples:
Create ticket when "transfer to support"
Logging/monitoring for defined events
Notifications to Teams/Slack
Low-code workflows without development effort - ideal for operational teams.
Examples: Leads → CRM, FAQ update → Re-Index, chat feedback → Jira.
Integrate content where it is - structured and up-to-date. Optionally with schedules/sync.
Typical sources (compact):
SharePoint/M365, Confluence, file server, DMS, databases, cloud storage.
AI directly in customer dialog: Pre-qualify, find suitable articles, provide answers with sources - and escalate cleanly if necessary.
Choose the operation to suit your security & compliance - right through to on-premise/air-gapped scenarios.
EU hosting / private cloud / on-premise
Roles & rights / audit logs (optional)
Optional self-hosted LLMs (depending on setup)
AI-supported search and chat directly in websites, portals and intranets - without media discontinuity.
Contextual access to CRM knowledge and content in real time.
Automated response to website and knowledge content - structured and comprehensible.
Access company knowledge directly in the workflow - via chat, without changing systems.
Search knowledge spaces intelligently and understand content in context.
Make documents, files and content centrally semantically searchable.
Analyze, interpret and explain data - without complex formulas.
Data can be interpreted and evaluated without formulas.
AI answers and knowledge directly where collaboration takes place.
